What username and password should I use for logging into the client area and cPanel?
To log in to the IT Nut Hosting client area, you should use the Email and Password that you have used to register on our website during your first order. If you forgot the password, you can always use the “Forgot Password?” link to reset your password.
You can log in to cPanel directly from the client area without any password requirement. But if you wish to log in to the cPanel directly, keep in mind that the cPanel login details are different than the client area login. The cPanel login details have been sent to you when you have confirmed the hosting order. You should have an email in your inbox or spam folder with the subject “Web Hosting cPanel Account Information” that contains the login details for the cPanel interface. If you have forgotten the cPanel login details, you can always refer to that email. If you can not find the email, please contact us via a support ticket from your account and we will assist you to recover the cPanel login details.
Note: Trying wrong login details multiple times may result in an automatic block of that IP address. If that happens, you can contact us via phone or email us at firstname.lastname@example.org with your IP address so that we can help you unblock the IP address.