IT Nut Hosting Legal Policies
Version 3.1. Published 8 September 2026. This English policy set explains your service, payment, backup, conduct and privacy terms. Read the applicable plan and accepted quotation with it.
New orders must be presented with and accept the applicable terms. Revisions follow Terms of Service section 10; no separate fixed advance-notice period is added here. The Policy Version History identifies current and earlier versions.
Service and payment
| Document | What it covers |
|---|---|
| Terms of Service | Your provider, account responsibilities, payment, suspension, liability and disputes |
| Refund and Cancellation Policy | Initial guarantees, exclusions, cancellation and refund processing |
| Service Scope and Backup Policy | Management boundaries, paid backup coverage, exclusions, deletion and optional recovery charges |
| Service Level Agreement | Availability targets, exclusions, calculations and credits |
Acceptable use and domains
| Document | What it covers |
|---|---|
| Acceptable Use Policy | Prohibited activity, resource use and customer security duties |
| Abuse Handling and Customer Conduct Policy | Reports, containment, review, support conduct and documented cost recovery |
| Domain Services Agreement | Registration, renewal, expiry, transfers and registrar/registry rules |
| .bd and Bangla IDN Domain Terms | Additional eligibility, verification and lifecycle rules for Bangladesh domains |
Privacy, data and versions
| Document | What it covers |
|---|---|
| Privacy Notice | Personal information, purposes, recipients, retention and rights |
| Cookie and Tracking Notice | Website measurement, advertising identifiers and current choices |
| Data Processing Addendum | Processing customer-controlled hosted data and service-specific arrangements |
| Policy Version History | Current documents, changes, transition and the previous public text |
Your provider and contact
IT Nut Hosting is a brand used by Reyazul Masud Riham, trading as IT Nut Hosting, a Bangladesh sole proprietorship, and Nut Digital LLC, organised in Wyoming, USA. For new orders under these Terms, Bangladesh payment routes identify the proprietorship and Stripe identifies Nut Digital LLC, subject to an expressly agreed provider in a written quotation. The Terms give the full identity and address details and preserve the provider of an existing contract. Both businesses use the same Bangladesh support team and client area.
Use an authenticated client-area ticket for an account issue, support@itnuthosting.com for support, privacy or legal enquiries, billing@itnuthosting.com for billing and abuse@itnuthosting.com for abuse or copyright reports. Identify the subject so we can route it. A complaint does not require surrendering a lawful bank, regulator or court remedy.
Mandatory legal rights remain available. A policy cannot make an unlawful charge enforceable or remove a specifically accepted service promise.
