A support pin is a 6-digit number specially generated for your account. Which creates a completely new unique Pin specific time in your account. So that you can easily get all the information of your account and support service from us through this unique support pin.
When you contact us via live chat or helpline number for support related to your account, our support agent might ask you for your support pin to verify your identity and to provide you service specified for your account. You can get the support pin for your account by logging in to the client area.
1. After logging in to the Client Area, you will see 6 numbers in the Support Pin at the top right side of the screen. This is the support pin for your account. Or you can see your support PIN by clicking on the “Support Pin” button from the Support drop-down menu on the left side of the screen.
2. It can be accessed by navigating to “Support” > “Support Pin” from the left-hand sidebar.
The support pin is not fixed for an account and it will change after a certain period. So, you will need to provide us with the updated support pin for your account every time for security reasons. You can also generate a new support pin anytime you want by clicking on the “Generate New Pin” button at the bottom of the Support Pin Section.
In addition, after logging in to your client area with your correct login details, you can easily get the support PIN of your account from the link below.
Note: For security reasons, please do not share the support pin with others unless it is necessary.